FAQ

Are Orenza products cruelty-free?

Yes. None of our products or ingredients are tested on animals.

Are your serums suitable for sensitive skin?

Most of our serums are formulated to be gentle enough for sensitive skin. We recommend a patch test 24 hours before first use.

How long will it take to see results?

Most customers notice visible improvements in skin texture and tone within 2–4 weeks of consistent use.

Can I use more than one serum at a time?

Yes. Vitamin C is best used in the morning, while Niacinamide and Hyaluronic Acid can be layered morning or night. Start slowly if combining actives.

Are your soaps handmade?

Yes, all Orenza organic soaps are handcrafted in small batches using natural, botanical ingredients.

What is your shipping time?

Orders are delivered within 3–5 business days across Pakistan.

Do you accept returns?

Yes, please see our Refund Policy for full details.